Responsible Gaming
Our Commitment to Safe Gaming
At True Fortune Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe their gaming has become problematic.
Age Verification
True Fortune Casino is only available to players aged 18 years or older (or the legal gambling age in your jurisdiction). We take age verification seriously and conduct checks to ensure compliance with UK gambling regulations. By accessing our site, you confirm that you meet the minimum legal age requirement.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover lost money
- Hiding your gambling activities from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Lying about the extent of your gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or stress
If you experience any of these signs, please seek help immediately.
Self-Help Tools
True Fortune Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you are willing to lose over a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Account Cooling-Off Period: Request a break from gambling for a minimum of 24 hours
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, the following organisations offer confidential support and advice:
United Kingdom
- GamCare — Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop — The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Phone: 0800 197 8225 - Gamblers Anonymous — Support meetings and peer support
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic — NHS-funded specialist treatment service
Phone: 020 7188 0888
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org | Phone: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Information and support for gambling addiction
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in asking for support — professional help is available and recovery is possible.
Contact one of the organisations listed above or speak to your GP for guidance. Remember: your wellbeing is more important than any bet.
Play Responsibly. Have Fun Safely.